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Privacy Policy

PRIVACY POLICY
SUN LEAF COUNSELING
609 Strada Circle Ste.117
Mansfield, TX 76063
817-381-0957

INTRODUCTION
Sun Leaf Counseling ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.sunleafcounseling.com and use our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

PERSONAL INFORMATION WE COLLECT
Information You Provide to Us
When you engage with our services, you may provide us with the following information:

  • Contact Information: Name, email address, phone number, and mailing address.

  • Billing Information: Credit card number, billing address, and other payment-related information (collected through a separate, secure platform).

  • Demographic Information: Age, gender, and other non-unique identifiers.

  • Health Information: Any personal health information you choose to provide during therapy sessions or through forms.


Information Collected Automatically

We may automatically collect the following information when you visit our website:

  • Usage Data: IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the website.

  • Cookies and Tracking Technologies: Information about your browsing behavior on our site.


USE OF YOUR PERSONAL INFORMATION
We use the information we collect for the following purposes:

  • To Provide Services: To operate our website and deliver the services you have requested.

  • To Process Payments: To process your payments through a secure, separate platform.

  • To Communicate with You: To send administrative information, respond to inquiries, and send marketing communications (with your consent).

  • To Improve Services: To understand how our services are used and to enhance your experience on our website.

  • To Comply with Legal Obligations: To comply with applicable laws, regulations, and requests from law enforcement or other governmental authorities.


INFORMATION ABOUT MINORS
We collect personal information about children under the age of 13 only with verifiable parental consent. If you are under the age of 13, you must ask your parent or guardian for permission to use this website. Parents can review, delete, or refuse further collection of their child's personal information by contacting us using the information provided at the end of this policy.

THIRD-PARTY PAYORS
Sun Leaf Counseling counselors operate as out-of-network providers. We can provide a super bill for clients to submit for insurance reimbursement. It is the client's responsibility to verify if their insurance covers our services and to handle any reimbursement processes.

COMMUNICATION PREFERENCES
We prefer secure electronic messaging for communication between you and your counselor. However, we can also use email or text messaging for scheduling and cancellations if you consent. Please note that these communication methods may not be secure, and we cannot ensure the confidentiality of messages sent through these channels.

WITHDRAWING CONSENT FOR COMMUNICATION
If you no longer wish to communicate via a previously authorized method, you must provide a written request in person or via U.S. mail to Sun Leaf Counseling. A copy of the withdrawal request will be filed in your client record.

EMAIL COMMUNICATIONS
You may receive email communications from us for announcements, promotional offers, surveys, and other information. You can opt out of these communications at any time by clicking the unsubscribe link in the email.

USE OF COOKIES
Our website uses cookies to personalize your online experience. Cookies help us remember your preferences and improve the functionality of our site. You can choose to accept or decline cookies through your browser settings. Declining cookies may limit the functionality of our website.

LINKS TO OTHER WEBSITES
Our website may contain links to other websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any linked websites you visit.

SECURITY OF PERSONAL INFORMATION
We use industry-standard security measures, including SSL encryption, to protect your personal information. However, no data transmission over the Internet can be guaranteed to be 100% secure. You acknowledge that any information you transmit through our website is at your own risk.

DATA RETENTION
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Once your information is no longer needed, we will securely dispose of it.

YOUR RIGHTS
You have the right to:

  • Access your personal information.

  • Request correction of any inaccurate or incomplete information.

  • Request deletion of your personal information.

  • Object to or restrict the processing of your information.

  • Withdraw consent for communication or data processing.

  • To exercise these rights, please contact us using the information provided below.


CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the effective date. Your continued use of our website and services after such modifications constitutes your acknowledgment and acceptance of the changes.

CONTACT INFORMATION
If you have any questions or concerns about this Privacy Policy, please contact us at:

SUN LEAF COUNSELING
609 Strada Circle Ste.117
Mansfield, TX 76063
info@sunleafcounseling.com
817-381-0957

Effective Date: This notice is effective as of August 1, 2024.

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